Items purchased from the Clearance section may show signs of minor use. We request you to inspect the items at delivery/pickup, and if you find the state of these items to be worse than anticipated during your inspection, we would be happy to take them back at no additional cost. However, once you accept the delivery/pickup, any request for return will be charged a re-stocking fee of $150. 

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return. A restocking fee of $150 will be charged to your account. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at support@casaone.com. If your return is accepted, we'll come and pick up your items for a restocking fee of $150. 
You can always contact us for any return question at support@casaone.com.

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method, after deducting the restocking fee. Please remember it can take some time for your bank or credit card company to process and post the refund too.